The Happiness Factor: The Heart of Customer Service

When:  Mar 8, 2017 from 08:30 to 15:30 (ET)

Happiness is one of the single most important factos in defining success individually and as a team. Leaders all over the country are incorporating theSeven Happiness Principles to create more productive work environments and acknowledging employees that exhibit the four Fred Factor Principles. Through the interactive session, participants will discover practical strategies aimed at getting the brain tuned in to being happy and providing positive customer service. Ideas from this training can easily be replicated within a school or district.

LEARNING OUTCOMES

Analyze happiness in the workplace

Explore companies that have "happiness" as one of their core values

Identify core values of your team

Examine the pros and cons of being a positive outlier in your life

Identify and discuss â€‹Seven Happiness Principles and Fred Factor Principles

Develop a plan to activate happiness for self and team to sustain a lasting impact

 

6 hrs EILA available

Contact

Milinda Sosby
5028753411
milinda@kasa.org